Lesson Learned: O365 cloud mail nameserver change

Was a little careless today with helping someone transfer their GoDaddy domain and O365 mail to a new server (transferring their nameserver).  When I looked at the GoDaddy domain DNS log, I saw all these entries that looked related to O365.  I thought when I move the domain nameserver that those DNS entries relating to O365 would stay so I didn’t even save the info.  Boy was I wrong, after I changed the nameserver I saw all the entries disappear.

Took me a little while to figure out how to setup the DNS entries needed.  Not sure why but it took me awhile to find the instructions on GoDaddy.  But eventually, I got it going but felt pretty bad that I probably prevented emails from being received.

Definitely, a lesson learned.  Need to be more careful in the future.


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